Retention Process is one of the focused area of our organization. The first step towards the retention Process is to understand why customers stay with us! Retention Process is not a set of tasks it's an ongoing system can be developed to ensure that the retention goals are realized. Closely connected with the public relations affairs this retention process is which must be scrupulously devised and punctiliously followed. Optimal retention processes results in continued high growth rate, harmonious public relations, and well-rounded stability in any organization. We have gathered and designed various retention processes that almost all big national and international companies exercise.